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Privacy Policy
Please read our privacy and click the button at the bottom of the page to access the registration form.
Introduction Hanton Coaches Ltd is dedicated to safeguarding the privacy of our customers and website visitors. This policy outlines how we handle personal information, ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Data Collection We collect personal data including, but not limited to:
- Names
- Contact details (email, phone number, address)
- Payment information
- Journey preferences
- Communication history
Data is collected via our website, booking systems, email communications, and direct interactions with customers.
Purpose of Processing Personal data is processed for the following purposes:
- Managing and confirming bookings
- Providing transport services
- Processing payments
- Customer support and complaint resolution
- Marketing communications (with explicit consent)
- Service improvements and customer feedback
Legal Basis for Processing We process personal data based on:
- Contractual necessity
- Legal obligations
- Legitimate business interests
- Consent (for marketing purposes)
Data Sharing Personal data is shared only with trusted third-party service providers necessary to fulfil our services, such as payment processors and IT support. We ensure that all third parties are contractually bound to protect your information.
Data Retention We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Data Security Hanton Coaches Ltd implements appropriate technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.
Your Rights You have the following rights regarding your personal data:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent (for marketing communications)
To exercise these rights, please contact us at [email address].
Cookies Our website uses cookies to improve user experience. For more details, please refer to our Cookie Policy.
Changes to This Policy We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.
Contact Us If you have any questions about this privacy policy or how we handle your personal data, please contact us at:
Hanton Coaches Ltd office@hantoncoaches@gmail.com
This policy was last updated on 25th March 2025.